Frequently Asked Questions

Welcome to our FAQ Page

All of our orders ship from the USA and should arrive in under a week. If orders are placed before 4pm EST they are shipped from our warehouse the same day. 

None of the products we sell are dropshipped. All orders are processed and shipped from our Austin, TX warehouse.

Yes! All of our strips come with pre-marked cut lines that are safe to cut.

At the moment, we are unable to include the battery due to regulations we are required to follow. CR2025 battery's can be found anywhere batteries are sold. We apologize for the inconvenience and our working closely with our partners to try and get this resolved in the future. 

Yep! We are run and operated in the USA and have thousands of happy customers!

You have 1 hour to cancel your order after it has been placed. You can cancel your order on the order confirmation page sent to your email. 

If you order hasn't shipped yet, you can edit the shipment details on the order confirmation page sent to your email.